Consumer Protection Law safeguards the rights of consumers against unfair trade practices, defective goods, deficient services, and deceptive business conduct. At Rashel’s Law Desk, we provide comprehensive legal services to protect consumers and advise businesses on compliance with consumer protection regulations in Bangladesh.
Consumer Rights Advisory and Legal Guidance
Consumer rights advisory helps individuals understand and enforce their legal protections. Our services include:
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Legal consultation on consumer rights and remedies
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Advisory on unfair trade practices and misleading advertisements
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Guidance on warranty, guarantee, and refund rights
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Legal opinion on service deficiencies and defective products
All advisory services align with the Consumer Rights Protection Act, 2009.
Filing Consumer Complaints and Legal Notices
Consumer complaint filing is often the first step toward legal redress. We assist with:
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Drafting and filing complaints before consumer courts and authorities
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Issuing legal notices to sellers, manufacturers, and service providers
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Representation before the Directorate of National Consumer Rights Protection
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Negotiation and pre-litigation settlement support
Consumer Litigation and Dispute Resolution
Consumer litigation ensures accountability for violations of consumer law. Our services include:
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Representation in consumer courts and tribunals
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Claims for compensation, replacement, refund, and damages
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Defense against false or malicious consumer claims
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Alternative dispute resolution for faster settlement
Business Compliance and Risk Management
Consumer law compliance is essential for businesses to avoid penalties and disputes. We provide:
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Compliance advisory for manufacturers, retailers, and service providers
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Drafting consumer-friendly terms, conditions, and policies
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Advisory on labeling, pricing, advertising, and marketing regulations
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Risk assessment and compliance audits
Product Liability and Service Deficiency Claims
Product liability and service deficiency cases require strong legal strategy. Our services include:
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Claims related to defective, unsafe, or substandard products
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Legal action for medical negligence, utility services, and professional services
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Advisory on recall, corrective action, and regulatory compliance
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Defense for businesses facing liability claims
